Bot Clinic Tech Support - FabuRobotics

Bot Clinic Tech Support

Diagnose robots, pick parts, resolve warranty and record the diagnostic on the ticket

Support engineer

Workstation: Bot Clinic
Signed in: —

Service workflow

List the open tickets and pick one.
Check model, serial number, symptom and purchase date.
Read the fact sheet and the diagnosis guide.
Get the diagnosis: cause, checks, severity.
Pick parts (SKU + price) and resolve warranty.
Confirm, then record the diagnostic on the ticket.

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